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Web-Based Training Programs: An Overview
The following on-line courses are available to NDAREC member-cooperatives that purchase any prepaid education plan in 2006:
Each on-line course addresses foundational principles of performance through:
- Self-paced instruction
- Interactive material
- Convenient 24-hour on-line access
- Interval coaching and review to apply newly acquired information to the workplace
- Immediate recall assessment—knowledge survey following the course material
- Overall retention assessment—final review of course material
See PDF File for dates and course descriptions. |
Training Essentials for Employees
- The Power of Attitude and Choice
- Sexual Harassment Awareness
- Preventing Workplace Violence
- Building Effective Work Relationships
- Professional Telephone Skills
Training Essentials for Sales
- Relationship-Based Selling I
- Relationship-Based Selling II
- Turning Objections into Sales
- Prospecting
- Closing the Sale
Training Essentials for Managers
- Management Basics I
- Management Basics II
- Motivating Employees for Results
- Building and Managing a Team
- Coaching and Mentoring for Success
Training Essentials for Customer Service
- Dealing with Difficult Customers
- Understanding Communication Styles
- Managing Your Time
- Delivering Exceptional Service I
- Delivering Exceptional Service II
If you have further questions about the online learning, please contact Pamela Clark-Stein
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