Journeyman Lineworker
Verendrye Electric Cooperative, Minot
Verendrye Electric Cooperative in Minot, N.D. has an opening for a seasonal journeyman lineworker. Contact Jessica Olson
Payroll & Benefits Accountant/Compliance
Verendrye Electric Cooperative
www.verendrye.com
jessicalo@verendrye.com
1-800-472-2141
Customer Service Representative
Verendrye Electric Cooperative, Velva
This position is primarily a customer service representative in the billing department in the Velva office and will also occasionally provide backup duties of a front desk receptionist and work out of the Minot office when necessary due to vacations, sick leave, and employee meetings.
Customer Service Representative Duties:
Must display a positive attitude, is self-motivated, organized, detail-oriented and out-going, possesses good people skills, eager to take on challenges and learn new tasks, and achieve the goals of management and the cooperative.
Provide our members and others with prompt, courteous service that results in good customer and public relations.
Must be computer literate and have a solid working knowledge of Microsoft Word, Excel, and Adobe Acrobat. Data entry is required along with analytical and problem solving skills.
Must actively train on the coop’s complex National Information Solution Cooperative (NISC)’s computer system to become proficient in its use. This software is continually changing, thus must be willing to learn, test and implement continual software changes.
Operate all business office machines.
Assist members with billing and energy use questions and be able to decipher member usage patterns through use of graphs and calculating numeric data. Understand VEC’s billing rate structure and procedures in order to answer member questions.
Processing of connects, disconnects, account transfers, and over the phone payments. Correct billing errors and assist in solving billing complaints.
Assist with delinquent account monitoring and processing. Be able to effectively communicate and work with disgruntled delinquent customers.
Attend/assist with VEC member meetings when necessary.
Assist in achieving a greater degree of teamwork by performing other duties and activities as assigned, with a willingness to learn.
Receptionist Duties:
Serve as a receptionist, handling multi-line telephone calls and face-to-face inquiries to provide accurate and courteous service to the cooperative's members.
Opening, sorting and distributing incoming mail.
Post electric and member services payments through cash drawer or electronically. Handle a high volume of cash and checks and be able to accurately count back change to the member. Reconcile cash drawer each day and prepare the bank deposit slip.
Maintain and reconcile petty cash account.
Ensure that the office is open on time and that the Cooperative is ready to do business no later than the assigned work starting time. Ensure the office is properly closed down at the end of each work day.
Maintain the filing system, whether in paper format or electronic format. Actively scan in documents into the computer system.
Provide secretarial and administrative support at both the Minot and Velva offices as required.
Preferred Requirements:
High school diploma or equivalent required
4 year business administration or related degree preferred
Previous experience in customer service/phone support (minimum 1 year)
Previous experience with delinquent collections preferred
Excellent oral and written communication skills required
Knowledge & training in all MS Office software, especially MS Word and MS Excel required
Knowledge of acrobat adobe software required
Jessica Olson
Payroll & Benefits Accountant/Compliance
Verendrye Electric Cooperative
www.verendrye.com
jessicalo@verendrye.com
1-800-472-2141
Information Technology Technician
Lower Yellowstone Rural Electric Cooperative, Sidney, Mont.
Lower Yellowstone Rural Electric Cooperative seeks to fill an immediate opening for an Information Technology Technician position in Sidney, MT. This position is an exciting opportunity to be a problem solver in the cooperative and assist with serving the membership of LYREC.
This position will assist in planning and facilitating the Cooperative’s technology work plan. Design, purchase, install, maintain, and troubleshoot PC, mobile devices, and server hardware/software. Monitor and maintain software licenses and certificates. Troubleshoot and maintain phone system, building security technology, UPS systems, switches, routers and peripherals. Provide training and guidance to employees for secure and proficient use of software and hardware.
This position supports the information technology environment ensuring that it is secure, meets the needs of the business and gives employees and directors the tools and training they need to be effective and proficient in their area of responsibility. Travel and training will be required with this position.
Applicants may download an employment application from our website at www.lyrec.com. Complete the employment application and submit it along with a cover letter, resume, salary expectations and references to: Lower Yellowstone Rural Electric Cooperative, Attn: Corey Candee , PO Box 1047, Sidney, MT 59270. Applicant may also email all required documents to coreyc@lyrec.com. Deadline for applications to be received will be end of day on May 27, 2019.
Apprentice Lineworker - Seasonal Position
Verendrye Electric Cooperative, Velva
Verendrye Electric Cooperative in Velva, N.D. has an opening for a seasonal apprentice lineworker. To complete a job application, click here. Follow the instructions to submit your resume and completed job application, or mail it to Jessica Olson, Verendrye Electric Cooperative, Inc., 615 Hwy 52 W, Velva, ND 58790.